At Naseer Sons Engineering, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, request a quotation, place an order, or interact with us.
Information We Collect
When you visit or use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, company/restaurant name, city, and business details.
- Inquiry Information: Equipment category of interest, budget range, project details, and specific requirements you share through our contact form.
- Order Information: Products ordered, order date, delivery address, and transaction details.
- Website Data: IP address, browser type, pages visited, time spent on our site, and navigation patterns.
How We Use Your Information
We use your information to:
- Process and respond to your quotation requests within 24 hours.
- Send order confirmations, installation schedules, and support-related communications.
- Keep you updated on your kitchen equipment project status and delivery.
- Improve our website, services, and customer experience based on feedback.
- Share product updates, maintenance tips, or service reminders (only if you opt-in).
Sharing of Information
We do not sell, trade, or rent your personal data to third parties. We may share information with:
- Installation and delivery partners to coordinate equipment delivery and setup at your location.
- Payment processors like bank partners for secure transaction handling.
- Warranty and service providers to ensure proper equipment maintenance and support.
- Legal authorities only if required by applicable law.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your contact details and quotation preferences.
- Analyze website traffic and improve our services.
You can disable cookies in your browser settings, but some website features may not function correctly.
Payment Security
We use secure payment gateways (bank transfers, cheques, installment partners) to protect your financial data. We never store your complete payment information on our servers. All sensitive transactions are encrypted and handled by trusted payment partners.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Update or correct your information at any time.
- Opt-out of marketing emails and promotional communications.
- Request deletion of your data (subject to legal and warranty obligations).
To exercise any of these rights, please contact us at info@naseerengineering.com or +92-331-7068190.
Third-Party Links
Our website may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for their privacy practices, so please review their policies separately.
Data Retention
We retain your personal information as long as necessary to fulfill our services, process warranties, and comply with legal obligations. Once your warranty and service period expires, we may retain your data for business records unless you request deletion.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website constitutes your acceptance of any changes.
Contact Us
For questions about this Privacy Policy, data access requests, or privacy concerns, please contact us at:
Email: naseerengineering@gmail.com
WhatsApp: 03006303480
Address: Near Chungi #8, Multan, Pakistan
We are committed to responding to your privacy inquiries within 7 business days.